AI for Sales & Customer Service

What the curriculum covers

• A six-hour applied workshop addresses speed-to-lead, quote and invoice follow-up, AI-drafted replies with tone and verification, and boundaries for human handling of complaints and negotiations.

Published learning outputs

• Follow-up sequence built on customer templates
• Verified AI-drafted reply patterns
• List of interactions not to automate
• Prompt and automation reference materials

Practice & support

Practice

Hands-on from the first hour. learners build on customer templates and sales/service cases.

Feedback

Thirty-day email support is listed. Ask whether individual instructor feedback is included.

Certificate

Ask about assessment and certificate terms.

Before you enroll

Price basis

public workshop seat

Required software

Provider says it handles AI accounts/licenses for the session.

Prerequisites

Intermediate workshop. Ask about required knowledge and setup.

Access terms

Public or private workshop. date booking requires a provider route. Thirty-day email support is included.

Language

Confirm instruction language

Enrollment

Check enrollment with provider