A practical learning field guide

AI sales CRM and forecasting training

CRM and forecasting programs can teach seller habits, revenue analysis or technical configuration. Decide which layer you need before comparing titles.

What belongs here

Sales learning for CRM workflows, revenue analysis, forecasting and technical configuration.

11 sales-focused · 1 broader / transferable curricula. Use the scope filter to compare each group.

Compare the buyer decision

A seller may need better notes and follow-up; a RevOps learner may need analysis; an administrator may configure a CRM assistant. These goals require different data, permissions and technical depth.

Compare output and environment

Cleaner records, forecast analysis and tested configuration are different outputs. Check what practice data and system access learners need.

Illustrative crm learning workflow: bring context, practice a task and check the output
Illustrative workflow for evaluating learning. Ask which steps the course actually includes.
Questions to ask before choosing
  • Are we learning a seller workflow, analysis or configuration?
  • Can the learner use the CRM environment and data safely?
  • What output demonstrates the method?
At a glance · curriculum and access comparison
CoursePractice / outputDeliveryCost & language
AI for RevOpsOneRangePractice sessions use learner's ICP/objections/CRM context. course-specific artifacts not enumerated.Interactive adaptive AI tutoring session. course catalog provides course-specific listing and stable course URL.Ask provider for priceConfirm instruction language
Win deals with AI-powered sales execution in Dynamics 365 SalesMicrosoftOpportunity and forecast workflow practice.Free, self-paced Microsoft Learn path.Ask provider for priceEnglish instruction/materials confirmed
Configure Dynamics 365 Sales for AI-powered sellingMicrosoftConfiguration knowledge for sales AI applications.Free, self-paced Microsoft Learn path.Ask provider for priceEnglish instruction/materials confirmed
GenAI for Sales AnalyticsStarweaverSales reports and forecasts. pipeline/segment analyses.Self-paced Coursera course.Ask provider for priceEnglish instruction/materials confirmed
GenAI for Sales Managers: Data-Driven Sales ForecastingStarweaverForecast and sales-action recommendations. tool-comparison notes.Self-paced Coursera course.Ask provider for priceEnglish instruction/materials confirmed
GenAI for Sales Ops: Automating Workflow EfficiencyCourseraSales-process map, data/pipeline automation workflows and lead-enrichment/reporting agentFlexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.Ask provider for priceEnglish instruction/materials confirmed
Sales Analysis with ClaudeCourseraSales-strategy analysis, experiment plan and customer-journey analysisFlexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.Ask provider for priceEnglish instruction/materials confirmed
Customer Data, Analytics, and SegmentationMicrosoftCustomer segmentation, enriched profiles, sales-performance and CRM data analysesFlexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.Ask provider for priceEnglish instruction/materials confirmed
Efficient Workflows and Sales OperationsMicrosoftSales workflow designs, error/troubleshooting logs and a 120-minute AI-Powered Sales Operations Improvement Plan project.Flexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.Ask provider for priceEnglish instruction/materials confirmed
Automate CRM NudgesCourseraA health-based CRM workflow with a three-touch sequence and entry/exit logic.Coursera course, flexible schedule, self-paced. one module with videos, readings, and hands-on assignments.Ask provider for priceEnglish instruction/materials confirmed

Showing 1–12 of 12 curricula

How listings are ordered
Sales-focusedCheck language

OneRange

AI for RevOps

Practice sessions use learner's ICP/objections/CRM context. course-specific artifacts not enumerated.

Delivery
Interactive adaptive AI tutoring session. course catalog provides course-specific listing and stable course URL.
Cost
Ask provider for price
View curriculum
Sales-focusedEnglish confirmed

Coursera

GenAI for Sales Ops: Automating Workflow Efficiency

Sales-process map, data/pipeline automation workflows and lead-enrichment/reporting agent

Delivery
Flexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.
Cost
Ask provider for price
View curriculum
Sales-focusedEnglish confirmed

Coursera

Sales Analysis with Claude

Sales-strategy analysis, experiment plan and customer-journey analysis

Delivery
Flexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.
Cost
Ask provider for price
View curriculum
Sales-focusedEnglish confirmed

Microsoft

Customer Data, Analytics, and Segmentation

Customer segmentation, enriched profiles, sales-performance and CRM data analyses

Delivery
Flexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.
Cost
Ask provider for price
View curriculum
Sales-focusedEnglish confirmed

Microsoft

Efficient Workflows and Sales Operations

Sales workflow designs, error/troubleshooting logs and a 120-minute AI-Powered Sales Operations Improvement Plan project.

Delivery
Flexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.
Cost
Ask provider for price
View curriculum
Sales-focusedEnglish confirmed

Coursera

Automate CRM Nudges

A health-based CRM workflow with a three-touch sequence and entry/exit logic.

Delivery
Coursera course, flexible schedule, self-paced. one module with videos, readings, and hands-on assignments.
Cost
Ask provider for price
View curriculum
Sales-focusedEnglish confirmed

Coursera

Use AI During Calls

An in-call pricing-objection response plan and next-step commitment.

Delivery
Coursera course, flexible schedule, self-paced. guided coaching, dual-role simulation, prompt-driven quiz, and data-interpretation tasks.
Cost
Ask provider for price
View curriculum
Sales-focusedCheck language

TechlyUp

AI for Sales & CRM

AI CRM copilot and reviewed sample-pipeline artifact.

Delivery
Eight live cohort sessions with AI Buddy practice.
Cost
INR 2,999 · participant one-time tuition
View curriculum