Sales-focusedEnglish confirmed

Microsoft

Efficient Workflows and Sales Operations

Sales workflow designs, error/troubleshooting logs and a 120-minute AI-Powered Sales Operations Improvement Plan project.

Check enrollment with provider · English instruction/materials confirmed

Delivery
Flexible, self-paced Coursera course. Coursera offers course materials and certificates through its enrollment options. exact no-certificate access may vary by course and market.
Cost
Ask provider for price
Time commitment
Four modules. provider estimate about 20 hours. 30 assignments.
Scope
Sales-focused

What the curriculum covers

  • Identify and map sales-automation opportunities
  • Plan AI-assisted task/time-management systems
  • Design cross-app workflows and resource management
  • Analyze sales processes, troubleshoot breakdowns and validate improvements

Published learning outputs

  • Sales workflow designs, error/troubleshooting logs and a 120-minute AI-Powered Sales Operations Improvement Plan project.
Illustrative crm learning workflow: bring context, practice a task and check the output
Illustrative workflow for evaluating learning. Ask which steps the course actually includes.

Practice & support

Practice
Thirty assignments across four modules. hands-on projects include troubleshooting checkpoints, workflow design and data sync across Teams, CRM and Outlook.
Feedback
Some of 30 assignments explicitly AI-graded. module text describes peer review, but no human instructor feedback established.
Certificate
Shareable Coursera course certificate listed.

Before you enroll

Price basis
Confirm tuition and what it includes.
Required software
Relevant Microsoft 365/CRM access may be required. no license inclusion stated.
Prerequisites
No prerequisite stated on course page.
Access terms
Enrollment is through Coursera. exact access tier and price depend on the selected enrollment option.
Language
English instruction/materials confirmed
Enrollment
Check enrollment with provider

Compare the fit

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Curriculum details from published provider information · reviewed 2026-10-08. Confirm current terms directly with the provider.